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Questions? Unsure on how to sign up? Want to submit a special request? Want to speak with the founders? We're here to help! Use the form below to submit a question or inquiry and we will get back to shortly.
You can also check out our FAQ page below.

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FAQs

Find answers to common questions about Inspire’s unique experiences, booking policies, activity themes, and more!

What age groups does Inspire MTL cater to?

We offer programs for youth aged 10-15, with activities tailored to different age groups. For each activity, we create different groups based on age so that your child will be with peers their age. You can even request they be placed with specific friends upon registering!

Do you offer payment instalments?

Yes, we do. Upon registering, you will be asked if you want to pay the entire amount in 1 payment or in multiple instalments. Should you require a personalize payment plan, you can contact us and we will do our best to accommodate.  

How do I register?

Click on the activity that is of interest to you.
Once you are on the activity's specific page, click the "Sign Up Today" button. This will bring you directly to the activity's registration form. You will find all the need-to-know details as well as the form to fill out for sign up and payment.

What exactly does InspireMTL offer?

We believe that kids learn best through exciting hands-on experiences, independence, and time with friends. On PED Days and throughout Summer/March Break, we take them on a new adventure, with private buses picking us up and dropping us off at designated points around the city. Our programs feature exciting daily outings designed to inspire and engage young minds to think outside of the box.

How do you ensure safety while on an outing?

Safety is of utmost importance to us! We have a wonderful team of guides with years of experience working with youth of all ages.
On days where we are visiting much larger locations, such as amusement or water parks, we schedule mandatory in-person check-ins throughout the day.

What if your Cancellation and Refund policy?

We understand that plans can change, so we’ve designed this policy to make your experience with us as smooth and flexible as possible.

1. Cancellation & Refund Process:
Refunds must be requested at least 48 hours prior to the scheduled activity. Refunds will be processed within 14 business days of receiving the cancellation request. To cancel and request a refund, please email info@inspiremtl.com with your booking details.

Refunds are NOT available if the cancellation is made less than 48 hours prior the scheduled adventure. This ensures our team can confidently prepare everything to ensure we deliver a high quality experience. Preparations include pre-purchasing your admission tickets and lunch as well as reserving your spot on the bus.Exceptions may be made in rare or unforeseen circumstances, at the discretion of the Inspire team.

2. Refundable Amounts:
If you cancel at least 48 hours in advance, your entire purchase is refundable, minus a 10% administrative fee. This fee covers admission, software, credit card processing, banking, and labor costs. This fee will be deducted from the refundable amount to cover these associated expenses.

We appreciate your understanding and cooperation as we work to bring you exceptional experiences at Inspire.

What experience does Inspire's team have?

Our team is currently composed of two founders, Alex and Andrea, who have over 15 years of experience in working with youth of all ages, wether it be in sports, schools, camps or parenthood. InspireMTL may be a young company but it is very familiar territory for these ladies!

What are Inspire's Terms of Agreement?

In order to complete our registration process, you must agree to our Terms of Agreement below.

1. General Information
By registering your child with Éducation Inspire MTL inc. ("Inspire"), you ("the Parent" or "the Legal Guardian") agree to the terms outlined below, in accordance with Quebec provincial laws. Inspire provides unique learning and adventure-based activities designed for youth. Registration implies acceptance of these terms.

2. Registration & Payment
A completed registration form and full payment are required to reserve a spot in Inspire activities. Registration fees are fully refundable if cancellation occurs 48 hours prior to the scheduled activity, subject to a 10% administrative fee.

3. Health and Safety
The health and safety of all participants are top priorities. Inspire takes reasonable precautions to ensure a safe environment. However, by enrolling, you acknowledge that some activities may involve inherent risks. Inspire is not liable for any injury, illness, or accident occurring during program activities, except where such incident is caused by gross negligence on the part of Inspire or its representatives.

4. Supervision and Behavior
Inspire provides trained staff to supervise all activities. It reserves the right to remove or sit-out any participant whose behavior is deemed unsafe or disruptive. In such cases, no refund will be provided.

5. Photography & Media Release
Inspire may take photos or videos of participants during activities for promotional purposes. By registering, you grant Inspire permission to use images of your child in marketing materials, unless you specifically opt out by written request prior to the activity.

6. Privacy and Data
Inspire respects the privacy of its participants and their families. All personal information collected during registration is confidential and will be used only for registration, administrative, and safety purposes in compliance with Quebec’s privacy laws.

7. Limitation of Liability
Inspire is not liable for any loss, damage, or personal injury arising during Inspire activities, except in cases of gross negligence. Inspire carries insurance for any incidents occurring as a result of its operations.

8. Governing Law
This agreement shall be governed by the laws of the Province of Quebec, and any disputes shall be resolved within Quebec’s legal jurisdiction.

9. Amendments
Inspire reserves the right to update these Terms of Agreement at any time, with updates provided to registered participants.

By signing and completing the registration process, you confirm that you have read, understood, and agree to Inspire's Terms of Agreement.